Below is a list of frequently asked questions about our "in-house" pharmacy. If you have any
additional questions, please contact us at (847) 398-0400.

GENERAL


Q: Is this safe?
A: Yes, absolutely! All of the products and medications available at APL RxExpress are in full
      compliance with FDA regulations and are prepackaged in safe, reliable pharmaceutical plants.

Q: Will you offer additional products / medications in the future?
A:
 Yes. APL RxExpress is exploring numerous other pharmaceutical products to add to our
      current list. We will keep you updated as more products become available.
 
INSURANCE

Q: Can I apply my medication purchase to insurance?
A:
 In order to provide our low prices, APL RxExpress cannot submit the cost of prescriptions to
      insurance companies. However, families can pay for prescriptions using HSA or FSA monies.

Q: How much would my insurance company charge for my medication?
A:  Each individual insurance carrier has a different price structure for medications. Please check
      your insurance company’s website or contact them directly for details.

 
MEDICATION

Q: Where do I find the correct dosage for Tylenol and Ibuprofen?
A:  Dosage guides for Tylenol (Acetaminophen) and Ibuprofen (Motrin) are available here.

Q: Can I refill a prescription?
A:  At this time, APL RxExpress does not offer prescription refill services. However, plans are
      underway to provide this service in the future.

Q: Can I fill outside prescriptions at APL RxExpress?
A:  Under state law, licensed physicians in Illinois can only provide prescription medications for 
      prescriptions they write for their own patients. Prescriptions written by non APL physicians
      cannot be filled at our "in-house" pharmacy.


PURCHASE

 
Q: When and where do I pay for my medication?
A:
  For your convenience, you can pay for your medication at checkout after your office visit.
 
Q: What forms of payment do you accept?

A:
  We accept cash, check, Visa, MasterCard and Discover.
 
Q: Can I purchase products online?
A:  Not at this time. However, you may "walk-in" to purchase over-the-counter products at our
      Arlington Heights location during normal business hours.
 
                                                                                                                       
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